We are committed to ensuring that your privacy is protected.
The Privacy Act 2020 requires us to tell you certain things about the personal information we need to carry out our tasks and responsibilities. In line with that, some key privacy messages to note are:
We use Google Analytics to help us analyse how visitors use our website, so we can make improvements to our site structure, navigation and content. Google Analytics uses 'cookies', which are text files placed on your computer, to collect standard internet log information and information about how people use our site. This information is collected in an anonymous form and doesn't identify you.
The anonymous information generated by Google Analytics' cookies about your use of this website is transmitted to Google. This information includes the Internet Protocol (IP) address of your computer — the unique number the internet uses to identify and connect with your computer. This is not the same as your email address and is not linked to any personal information about you.
We use Google Analytics information to determine how many people use our website and subsidiary websites. This helps us improve our online services and information to better meet your needs. For example, we can identify how many users visit a particular page and what pages of information they may visit. Google provides this data to us without identifying individual users.
We don't use statistical analytics tools to track or collect any Personally Identifiable Information (PII) from you. Google doesn't associate your IP address with any other data held by Google. We also don't associate any data gathered from this site with PII from any other source, unless you explicitly submit that information using a fill-in form on our website.
We use external social media sites to provide educational messages and materials, and news for our primary audience — farmers. We also promote events and share events and other relevant information from our shareholder organisations.
Check Facebook, Twitter and YouTube for their cookie policies, which we are not responsible for.
We collect personal information about you when you:
We collect this personal information to administer the:
We are governed by both pieces of legislation, and by the Privacy Act 2020.
Entities may choose to become accredited under the NAIT Standards.
Information about entities is not subject to the Privacy Act 2020. However, personal information may be collected, stored and used as part of the application, assessment, compliance, or complaint investigation processes.
Information we collect as part of the accreditation process may include:
We may also receive information about a person from:
We may generate information about individuals while assisting people through our support centre, responding to any queries you may have, or completing an investigation/audit under the NAIT Standards.
To meet our responsibilities under the NAIT Standards, we use personal information to:
We must publish a register of accredited entities on our website. This includes contact details for the organisation. If the organisation has provided personal information as part of their contact details, this may be included on our website
We share personal information where necessary to complete duties under the NAIT Standards.
For example, we may share personal information with the:
We may collect, use and share personal information when we engage with the public and agencies. This can happen when we:
The information we may collect when you engage with us includes:
We only collect the personal information you choose to give us — for example, you can decide how much detail to provide us as background to an enquiry. You can also opt out of our communications activities, such as receiving our newsletter, at any time.
We will only use the personal information you provide to:
We may use your personal information to:
We do not generally share your personal information with third parties (other than third parties providing services to us). However, we may share your personal information in the following circumstances:
We use social media services, such as Facebook, to communicate with the public about our work. When you communicate with us using these services, the social media service may collect your personal information for its own purposes.
These services may track your use of our website on pages where their links are displayed. If you are logged into those services (including any Google service) while using our site, their tracking will be associated with their profile of you.
We use third-party providers to store and process our data.
We take all reasonable steps to ensure the personal information we collect is protected against loss, unauthorised access and disclosure or any other misuse.
We ensure that our third-party data processors can meet our privacy and security requirements. We are satisfied, for example, that Microsoft has adequate security and privacy safeguards in place to protect information it holds on our behalf.
The Privacy Act gives you a range of rights.
You have the right to request a copy of the personal information we hold about you (whether we have collected it from you directly or from a third party). You also have the right to ask us to correct your information if you think it is wrong.
We will process your request as soon as possible, and no later than 20 working days after we receive it. We will be as open as we can with you. We may occasionally need to withhold personal information under sections 49 to 53 of the Privacy Act — for example, where the information appears in legal advice, or releasing the information could threaten someone's safety. However, we will only ever withhold information where necessary.
You can opt out of receiving our newsletter or being included on any other subscription list or newsfeed by following the unsubscribe link at the end of the email, or contacting us.
Let us know if you have concerns about our privacy practices, whether they relate to the way we collect or share information about you, or our decision on your access request. This allows us to try and resolve things for you, and helps us to identify and fix any problems with our processes.
If we can't resolve your concerns, you have the right to complain to the Privacy Commissioner about our actions.
You can contact us by: